Kaiser Permanente

Web application used by the national benefits administration team to manage health care plans across all U.S. markets, with complex multi-field forms, bulk mass-update workflows, and multi-market plan management.

The Challenge

Kaiser Permanente needed to manage health care plans and benefits across all of its markets. The national benefits administration team required a tool that could handle complex plan details, enable search from any field, and support bulk updates when plan changes needed to roll out across multiple markets and plan years simultaneously.

The Solution

Led a team of one to two developers alongside Kaiser Permanente employees across a multi-year engagement to build and maintain PlanBuilder+. The application features complex multi-field forms for plan details, full-text search across any field, and mass-update workflows for bulk changes across markets and plan years. Migrated CI-CD from Jenkins to GitHub Actions with YAML pipelines.

The Results

Kaiser Permanente's national benefits team gained a single platform for managing plan complexity at scale. Bulk updates that previously required touching plans individually across markets and plan years now execute in a single operation, reducing the time and risk associated with annual plan changes.