U.S. Air Force

Mobile and tablet-optimized web application UI/UX design enabling one-click onboarding of new airmen, replacing manual multi-form processes with pre-filled fields, automated PDF generation, and Department of Defense-wide routing for approvals and signatures.

The Challenge

Onboarding new airmen into the U.S. Air Force required filling out numerous forms with redundant information, then manually routing completed forms for approvals and signatures across multiple departments within the Department of Defense. The process was slow, error-prone, and frustrating for both new recruits and administrators.

The Solution

Designed a mobile and tablet-optimized web application for one-click onboarding of airmen. Common fields are pre-filled across forms so airmen enter information once. Field validation catches errors before submission. A single form submission generates multiple PDFs, and built-in workflows route submitted PDF forms for approvals and signatures throughout the Department of Defense. A dashboard tracks form routing status in real time.

The Results

What previously took airmen and administrators hours of redundant data entry became a streamlined, one-click process. Pre-filled fields and validation eliminated errors, automated routing replaced manual form distribution, and the status dashboard gave administrators real-time visibility into where every form stands in the approval chain.